?????????????????????? Seller Level ?????????????? Defect Rate, Case Closed Without Seller Resolution ??? Late Shipment Rate
?????????????????????????????????
- Defect Rate ??????? 2% ??????????? 4 Buyers
- Case Closed Without Seller Resolution ??????? 0.3%
- Late Shipment Rate ??????? 7%
????????????????????????????? Seller Level ?
?????????????????????????? Seller Level ??????????????? Below Standard ?????????????
- ???????????? Seller Level ????????? 20 ????????????????????????????????????????? 30 ????????????
- ?? Defect Rate ????????????????????????????????? (??? Cancel Orders due to Out-of-stock) ??????????????????????????????????????????? ????? 3 ???????? ???????????????????? ???????????????????????????? ?????????????? Negative Feedback ?????? Customer Service ??????? ????????? 001-800-441-8105
- ????????????????? Tracking ????? A-scan within Handling Time ??????????????????? Late Shipment ???